Who has ultimate responsibility for complaints handling within our firm?
This responsibility rests with our Complaints Handling Member, Daniel Laderman. He may not be the person who has the day to day handling of the investigation into a complaint but the ultimate responsibility is his.
A complaint against the Complaints Handling Partner will be handled by another Partner of the firm, Robert Laderman. Please note if your complaint relates to the legal fees charged by us you may make an application to the court for assessment of the bill under Part III of the Solicitors Act 1974 Laderman & Co. 4 The Shrubberies George Lane South Woodford London E18 1BD